--- title: What should I do if I do not receive an OTP (One-time password)? description: Still waiting for your One-time password? Here's what to do: --- [Skip to content](https://support.triple-a.io/knowledge/what-should-i-do-if-i-did-not-receive-an-otp#main-content) [![Triple-A logo](https://support.triple-a.io/hs-fs/hubfs/resized.png?width=200&height=47&name=resized.png)](https://triple-a.io) Open main navigation Close main navigation How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.triple-a.io/knowledge) 2. [Settings and Dashboard](https://support.triple-a.io/knowledge/settings-and-dashboard) # What should I do if I do not receive an OTP (One-time password)? ## Still waiting for your One-time password? Here's what to do: - Step 1: Make sure to check your spam folder. - Step 2: Resend email. - Step 3: If you still have not received your OTP, please contact [support@triple-a.io](mailto:support@triple-a.io) for assistance. - [General Questions](https://support.triple-a.io/knowledge/general-questions) - [Account Onboarding](https://support.triple-a.io/knowledge/account-onboarding) - [Settings and Dashboard](https://support.triple-a.io/knowledge/settings-and-dashboard) - [Stablecoin Payments](https://support.triple-a.io/knowledge/stablecoin-payments) - [Stablecoin Payouts](https://support.triple-a.io/knowledge/stablecoin-payouts) - [Local Currency Payouts](https://support.triple-a.io/knowledge/local-currency-payouts) - [Invoicing Tool](https://support.triple-a.io/knowledge/invoicing-tool) - [Managing Refunds](https://support.triple-a.io/knowledge/managing-refunds) - [Settlement and Withdrawals](https://support.triple-a.io/knowledge/settlement-and-withdrawals) [![Triple-A logo](https://support.triple-a.io/hs-fs/hubfs/resized.png?width=200&height=47&name=resized.png "Triple-A logo")](https://www.triple-a.io/) [mailto:support@triple-a.io](mailto:support@triple-a.io) © 2026 Triple-A Technologies Pte. Ltd. | All Rights Reserved