Managing Refunds

Learn how to process refunds for your customers, and manage and export your account’s refund transactions history.

• My customer made an overpayment. What happens next?
• Do refund links expire if unclaimed?
• Why is the status of the refund I initiated showing "New"?
• What is an overpayment?
• My customer made a short payment. What happens next?
• What is a short payment?
• How do I cancel refunds to my customers on the dashboard?
• How do I export refund history as a CSV file
• When will my customer receive the refunds?
• How do I process refunds to my customers on the dashboard?
• What should I do if the end-user made an under payment to the merchant?