Account Onboarding

Here's a quick guide to our Know your Customer (KYC) and Know your Business (KYB) processes.

• Can I upload my customers’ Proof of Identity on behalf of my customers?
• What happens if my customer fails TripleA's KYC process?
• Can I increase the max. transaction amount before requiring Proof of Identity from my payers?
• What is ‘payer_id’ in TripleA’s API documentation?
• I am a regulated institution, we already have our own KYC process. Can you remove the KYC process for our users?
• Will my customer need to provide Proof of Identity for every transaction?
• How long does it take for KYC approval?
• Which document(s) are considered a valid Proof of Identity?
• What information is required from my customers to complete TripleA’s KYC process?
• What information are you required to provide for TripleA’s KYB process?
• Why is TripleA’s Know Your Customer (KYC) process mandatory for all my customers?
• How long does it take to verify my account?
• My account did not pass the verification process. What should I do?
• What is the KYB (Know Your Business) process?
• Do I need to go through a KYB (Know Your Business) process?