Account Onboarding

Here's a quick guide to our Know your Customer (KYC) and Know your Business (KYB) processes.

• Which document(s) are considered a valid Proof of Identity?
• What is ‘payer_id’ in Triple-A’s API documentation?
• Will my customer need to provide Proof of Identity for every transaction?
• How long does it take for KYC approval?
• What information are you required to provide for Triple-A’s KYB process?
• Why is Triple-A’s Know Your Customer (KYC) process mandatory for all my customers?
• What happens if my customer fails Triple-A's KYC process?
• Can I upload my customers’ Proof of Identity on behalf of my customers?
• Can I increase the max. transaction amount before requiring Proof of Identity from my payers?
• How long does it take to verify my account?
• My account did not pass the verification process. What should I do?
• What is the KYB (Know Your Business) process?
• Do I need to go through a KYB (Know Your Business) process?