---
title: Account Onboarding | Help Center
description: Here's a quick guide to our Know your Customer (KYC) and Know your Business (KYB) processes.
---
[Skip to content](https://support.triple-a.io/knowledge/account-onboarding#main-content)
[](https://triple-a.io)
Open main navigation
Close main navigation
How can we help?
- There are no suggestions because the search field is empty.
1. [Help Center](https://support.triple-a.io/knowledge)
2. [Account Onboarding](https://support.triple-a.io/knowledge/account-onboarding)
# Account Onboarding
Here's a quick guide to our Know your Customer (KYC) and Know your Business (KYB) processes.
- [Which document(s) are considered a valid Proof of Identity?](https://support.triple-a.io/knowledge/which-documents-are-considered-valid-proof-of-identity)
- [What is the KYB (Know Your Business) process?](https://support.triple-a.io/knowledge/what-is-the-kyb-know-your-business-process)
- [Do I need to go through a KYB (Know Your Business) process?](https://support.triple-a.io/knowledge/do-i-need-to-go-through-a-kyb-know-your-business-process)
- [What is ‘payer\_id’ in Triple-A’s API documentation?](https://support.triple-a.io/knowledge/what-is-payerid-in-tripleas-api-documentation)
- [Will my customer need to provide Proof of Identity for every transaction?](https://support.triple-a.io/knowledge/will-my-customer-need-to-provide-proof-of-identity-for-every-transaction)
- [How long does it take for KYC approval?](https://support.triple-a.io/knowledge/how-long-does-it-take-for-kyc-approval)
- [What information are you required to provide for Triple-A’s KYB process?](https://support.triple-a.io/knowledge/what-information-is-required-for-your-customers-to-provide-for-tripleas-kyc-process)
- [Why is Triple-A’s Know Your Customer (KYC) process mandatory for all my customers?](https://support.triple-a.io/knowledge/why-is-tripleas-know-your-customer-kyc-process-mandatory-for-all-my-customers)
- [What happens if my customer fails Triple-A's KYC process?](https://support.triple-a.io/knowledge/what-happens-if-my-customer-fails-tripleas-kyc-process)
- [Can I upload my customers’ Proof of Identity on behalf of my customers?](https://support.triple-a.io/knowledge/can-i-upload-my-customers-proof-of-identity-on-behalf-of-my-customers)
- [Can I increase the max. transaction amount before requiring Proof of Identity from my payers?](https://support.triple-a.io/knowledge/can-i-increase-the-min.-transaction-amount-to-require-proof-of-identity-from-my-payers-how-do-i-go-about-doing-that)
- [How long does it take to verify my account?](https://support.triple-a.io/knowledge/how-long-does-it-take-to-verify-my-account)
- [My account did not pass the verification process. What should I do?](https://support.triple-a.io/knowledge/why-was-my-account-not-verified)
See less ▼
- [General Questions](https://support.triple-a.io/knowledge/general-questions)
- [Account Onboarding](https://support.triple-a.io/knowledge/account-onboarding)
- [Settings and Dashboard](https://support.triple-a.io/knowledge/settings-and-dashboard)
- [Stablecoin Payments](https://support.triple-a.io/knowledge/stablecoin-payments)
- [Stablecoin Payouts](https://support.triple-a.io/knowledge/stablecoin-payouts)
- [Local Currency Payouts](https://support.triple-a.io/knowledge/local-currency-payouts)
- [Invoicing Tool](https://support.triple-a.io/knowledge/invoicing-tool)
- [Managing Refunds](https://support.triple-a.io/knowledge/managing-refunds)
- [Settlement and Withdrawals](https://support.triple-a.io/knowledge/settlement-and-withdrawals)
[](https://www.triple-a.io/)
[mailto:support@triple-a.io](mailto:support@triple-a.io)
© 2026 Triple-A Technologies Pte. Ltd. | All Rights Reserved