--- title: Why is Triple-A’s Know Your Customer (KYC) process mandatory for all my customers? description: KYC is a mandatory process set in place to ensure the legitimacy of our merchants' customers, avoid financial crime and establish a fully secure environment. --- [Skip to content](https://support.triple-a.io/knowledge/why-is-tripleas-know-your-customer-kyc-process-mandatory-for-all-my-customers#main-content) [![Triple-A logo](https://support.triple-a.io/hs-fs/hubfs/resized.png?width=200&height=47&name=resized.png)](https://triple-a.io) Open main navigation Close main navigation How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.triple-a.io/knowledge) 2. [Account Onboarding](https://support.triple-a.io/knowledge/account-onboarding) # Why is Triple-A’s Know Your Customer (KYC) process mandatory for all my customers? ## KYC is a mandatory process set in place to ensure the legitimacy of our merchants' customers, avoid financial crime and establish a fully secure environment. Triple-A is licensed by the Monetary Authority of Singapore (MAS), Singapore’s central bank. Compliant with the highest international standards for AML and KYC, Triple-A takes a risk-based approach in obtaining supporting documents from our merchants' customers. KYC is required in order to confirm the legitimacy of our merchants' customers' identity in order to prevent identity theft, money laundering, terrorism financing and other financial crimes. Got any questions? Get in touch via [support@triple-a.io](mailto:support@triple-a.io). We will be more than happy to assist.     - [General Questions](https://support.triple-a.io/knowledge/general-questions) - [Account Onboarding](https://support.triple-a.io/knowledge/account-onboarding) - [Settings and Dashboard](https://support.triple-a.io/knowledge/settings-and-dashboard) - [Stablecoin Payments](https://support.triple-a.io/knowledge/stablecoin-payments) - [Stablecoin Payouts](https://support.triple-a.io/knowledge/stablecoin-payouts) - [Local Currency Payouts](https://support.triple-a.io/knowledge/local-currency-payouts) - [Invoicing Tool](https://support.triple-a.io/knowledge/invoicing-tool) - [Managing Refunds](https://support.triple-a.io/knowledge/managing-refunds) - [Settlement and Withdrawals](https://support.triple-a.io/knowledge/settlement-and-withdrawals) [![Triple-A logo](https://support.triple-a.io/hs-fs/hubfs/resized.png?width=200&height=47&name=resized.png "Triple-A logo")](https://www.triple-a.io/) [mailto:support@triple-a.io](mailto:support@triple-a.io) © 2026 Triple-A Technologies Pte. Ltd. | All Rights Reserved