Crypto Payments
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      3. Crypto Payments

      Why was my customer’s payment not detected?

      Possible reason 1: Users paid using smart contracts. We do not currently support payment with smart contracts


      Possible reason 2:       Users sent their cryptocurrency using the wrong network.
      Do send your coins using the following networks:
        • USDT
          • Tron Network or Ethereum network
        • USDC
          • Tron Network or Ethereum network
        • BTC
          • Bitcoin network
        • LNBTC
          • Lightning network
        • ETH
          • Ethereum network
      Possible reason 3: Users paid after 24 hours of the payment form creation.